Last updated: 5 July 2026
Account Deletion Request
This page explains how to request deletion of your E-Light: Circuit Simulator account and the data associated with it, what data we remove, what we keep, and how long the process takes.
1. How to request deletion
You can request deletion of your E-Light: Circuit Simulator account in either of the following ways:
Option A — In the app
- Open E-Light: Circuit Simulator on your device.
- Sign in to the account you want to delete.
- Go to Settings.
- Tap Delete Account.
- Confirm the deletion when prompted.
Option B — By email
- Send an email to support@elight.app from the email address registered to your account.
- Use the subject line: Delete My Account.
- Include the registered email address in the message body so we can verify ownership.
- We will confirm receipt and complete the deletion within the timeline described in Section 4.
Deletion is permanent. Once your account is deleted, we cannot recover it or the data associated with it. If you want to keep any projects you have created, export or note them before you request deletion.
2. Data that will be deleted
When your deletion request is processed, the following data is permanently removed from our systems:
- Your account credentials (email address, password hash, authentication tokens).
- Your profile information (display name, preferences).
- Your saved circuits, projects, and any files you synced to E-Light: Circuit Simulator's cloud storage.
- Any account-specific settings and app configuration stored on our servers.
3. Data that will be kept
Some limited data is retained after account deletion, either because we are required to by law or because it has been irreversibly anonymised. Specifically:
- Purchase and subscription records — retained by our payments provider (RevenueCat) and by the app store you subscribed through (Apple App Store, Google Play, or Microsoft Store). We keep these records for up to 7 years to comply with tax, accounting, and consumer-protection obligations.
- Aggregated and anonymised analytics — usage statistics that cannot be linked back to you personally are retained indefinitely for product improvement.
- Support correspondence — emails you send to support may be retained for up to 2 years for record-keeping purposes.
- Backup snapshots — our system backups may contain your data for up to 30 days after deletion, after which the backups roll over and your data is purged automatically.
4. Processing timeline
| In-app deletion | Executed immediately when confirmed in the app. Cloud data is removed within a few minutes. |
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| Email deletion request | Processed within 7 business days of receipt. You will receive a confirmation email once complete. |
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| Backup purge | Complete within 30 days of the deletion event. |
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5. Active subscriptions
Deleting your account does NOT cancel an active subscription. Subscriptions are billed by the app store you subscribed through, not by E-Light: Circuit Simulator. If you have an active Pro subscription, you must cancel it separately in your app store account settings before deleting your account, otherwise you will continue to be charged.
Where to cancel:
- Apple App Store (iPhone, iPad, Mac): Settings → your Apple Account → Subscriptions → E-Light: Circuit Simulator → Cancel.
- Google Play (Android): Play Store → your profile → Payments and subscriptions → Subscriptions → E-Light: Circuit Simulator → Cancel.
- Microsoft Store (Windows): account.microsoft.com → Services and subscriptions → E-Light: Circuit Simulator → Cancel.
Questions about account deletion or the data we hold about you: support@elight.app
E-Light: Circuit Simulator is operated by Mohamed Mubarak — Hurghada, Red Sea Governorate, Egypt.